FAQ

How do I book a coaching session?

Through my booking system: https://book.carepatron.com/Jess-HealthCoach/Jess?p=Xo4ikSPMQbWrp.F4FP23dg&s=SzrFJ5Hy

You can also book through my contact page by filling in the form provided.

Via email (info@jesshealthcoach.co.nz)

Or start a conversation with me over on Instagram

What payment options do you offer?

I accept secure online payments through stripe. Alternately you can internet bank prior to your appointment. You also have the option to book now pay later through Afterpay or Klarna pay. Payment options are always evolving, and alternate payment options could become available.

Do you have a cancellation policy?

Yes. I require at least 24 hours’ notice for cancellations or rescheduling to avoid being charged for the session.

Is coaching confidential?

Absolutely, I adhere to HCANZA guidelines. Everything you share in our sessions is kept private and confidential.

How quickly will I start to see results?

It varies for each person, but many clients notice positive changes within the first few weeks, especially when they actively apply the strategies we discuss. 6 Sessions is optimal for best results.

What is Women’s Holistic Health Coaching?

Holistic Health Coaching is an approach that looks at the whole person, not just one symptom in isolation.

Rather than focusing only on diet, mindset, or lifestyle alone, we consider how your mental health, stress levels, nutrition, hormones, sleep and daily environment all interact and influence your wellbeing.

This means we explore the root drivers behind symptoms such as anxiety, overwhelm, fatigue, hormonal imbalances or weight changes, and create personalised, realistic strategies that support both mind and body.

Who is your coaching best suited for?

My coaching is best suited for women who feel overwhelmed, anxious, mentally stretched, or emotionally and physically drained.

I particularly support women navigating fertility challenges, PCOS, endometriosis, hormonal imbalances, and anxiety, where stress, lifestyle and metabolic health are influencing symptoms and wellbeing.

This work is ideal for women seeking a calm, personalised and evidence-informed approach to improving both mental and physical health.

What qualifications and experience do you have?

I am a certified Mental Health Coach, Metabolic Nutrition Coach, and Master Holistic Health Coach, with additional training in the connection between mental health and nutrition, as well as trauma-informed coaching.

Alongside my professional qualifications, I bring lived experience navigating infertility, anxiety, and burnout. This combination allows me to offer both evidence-informed guidance and genuine empathy, with a deep understanding of the emotional and physiological challenges many women and families face.

How is your coaching different from counselling or therapy?

A coach does not prescribe, diagnose or treat. While counselling often focuses on exploring the past, coaching is future-focused and action-oriented. We work together to set achievable goals, create healthy habits, and develop practical strategies for lasting change. My approach also combines evidence-based health knowledge with emotional wellness tools. If a client is outside of a coach’s scope of practice, he/she has an obligation to refer you to primary care.

Do you work with clients outside of New Zealand?

Yes! I offer online coaching sessions via zoom call, so you can work with me from anywhere.

What happens in a coaching session?

Each session is a safe, confidential space where we focus on your goals, challenges, and progress. We explore mindset tools, nutrition guidance, and emotional wellness strategies tailored to you, with practical takeaways you can start using immediately.

How long is each session and how often should I book?

Initially you can choose to have a free 15minute health call.

Your first session is up to 75minutes.

Sessions following your initial consult are 60 minutes unless package details state otherwise.

Most clients start with weekly or fortnightly sessions for momentum, then adjust as they feel more confident and consistent.

Do you offer one-off sessions or only packages?

I offer both single sessions for those needing short-term guidance, and discounted multi-session packages for ongoing support.

What if I’m nervous about opening up?

That’s completely normal. I create a compassionate, judgement-free space so you feel safe to share at your own pace. Many clients find they open up more easily after the first session.

Can you help with anxiety and stress management?

Yes. I teach practical tools and calming strategies to reduce overwhelm, improve emotional resilience, and help you feel more in control day-to-day. Clients report anxiety symptoms are improved if not gone by the end of a 6-session package.

Do you work with women going through infertility or fertility treatments?

Absolutely. Having been through infertility myself, I understand the emotional and physical toll it takes. I provide compassionate support, stress reduction tools, and lifestyle guidance to help you feel more balanced during this time. Metabolic- nutrition, stress and lifestyle have been scientifically proven to improve inflammatory conditions such as PCOS, endometriosis and unexplained infertility.

Can you support me if I have a busy lifestyle and limited time?

Yes. My coaching focuses on realistic, achievable strategies that fit into your existing lifestyle, so you can still make progress without feeling overwhelmed.

Weekend and evening sessions are available on request as per availability. If you don’t see an appointment space that works, pleas reach out for more options.

Do you provide nutrition plans or meal ideas?

I provide education, information, helpful tips, tricks and printable resources to help you on your metabolic-nutrition lifestyle journey. Together we make small achievable changes that work in with your current diet, likes and dislikes. I help you to change and adapt meals to suit your goals/ doctor’s recommendations in a way that feels easy and achievable long term. I share recipes, ideas and education to help empower you to make sustainable dietary changes in alignment with hormone health and inflammation reducing goals.

How do you address both physical and emotional well-being?

I take a holistic approach, recognising the deep connection between mind and body. We address nutrition, stress management, sleep, mindset, and self-care together for a complete well-being approach that lasts.

If you are tired of where you are at and you know you are meant for more, its time to engage in some coaching. You only get one body in this life-time, let’s look after your most precious asset. Together.