FAQ
Welcome to my Coaching FAQs
I know starting a coaching journey can bring up a lot of questions — from what to expect in a session to how I can best support your health and mindset goals. This page answers some of the most common questions I receive, so you can feel informed, confident, and ready to take the next step. Whether you’re curious about my approach, practical details, or how coaching might fit into your life, you’ll find clear answers here.
FAQs
How do I book a coaching session?
You can book directly through my website or contact me via email to arrange a time that works for you. (info@jesshealthcoach.co.nz)
What payment options do you offer?
I accept secure online payments through stripe. Alternately you can internet bank prior to appointment. You also have the option to book now pay later through Klarna, 4 interest free installments over 6weeks. Payment options are always evolving, and alternate payment options could become available.
Do you have a cancellation policy?
Yes. I require at least 24 hours’ notice for cancellations or rescheduling to avoid being charged for the session.
Is coaching confidential?
Absolutely, I adhere to HCANZA guidelines. Everything you share in our sessions is kept private and confidential.
How quickly will I start to see results?
It varies for each person, but many clients notice positive changes within the first few weeks, especially when they actively apply the strategies we discuss. 6 Sessions is optimal for best results.
What is Women’s Health & Mindset Coaching?
Women’s Health & Mindset Coaching is a personalised, supportive approach to improving your physical health, emotional well-being, and overall life balance. Together, we address metabolic-nutrition, hormones, stress, mindset, behaviour, nervous system, self-confidence, self-belief, lifestyle habits and more to help you feel empowered and in control of your health journey.
Who is your coaching best suited for?
I specialise in supporting women who are feeling overwhelmed, anxious, or emotionally and physically drained alongside adversity. Specifically, for those navigating fertility challenges, PCOS, endometriosis or other women’s health challenges where metabolic nutrition, stress and lifestyle factors impact symptoms and health outcomes. My coaching is also ideal for women wanting to improve and reduce anxiety and panic disorder symptoms.
What qualifications and experience do you have?
I am a certified Mental Health Coach, Metabolic Nutrition Coach, and Master Health Coach I also have lived experience of navigating infertility, anxiety, and burnout. This unique combination allows me to offer both professional expertise and genuine empathy with a deep understanding.
How is your coaching different from counselling or therapy?
A coach does not prescribe, diagnose or treat. While counselling often focuses on exploring the past, coaching is future-focused and action-oriented. We work together to set achievable goals, create healthy habits, and develop practical strategies for lasting change. My approach also combines evidence-based health knowledge with emotional wellness tools. If a client is outside of a coach’s scope of practice, he/she has an obligation to refer you to primary care.
Do you work with clients outside of New Zealand?
Yes! I offer online coaching sessions via zoom call, so you can work with me from anywhere.
What happens in a coaching session?
Each session is a safe, confidential space where we focus on your goals, challenges, and progress. We explore mindset tools, nutrition guidance, and emotional wellness strategies tailored to you, with practical takeaways you can start using immediately.
How long is each session and how often should I book?
Initially you can choose to have a free 15minute health call.
Your first session is up to 75minutes.
Sessions following your initial consult are 60 minutes unless package details state otherwise.
Most clients start with weekly or fortnightly sessions for momentum, then adjust as they feel more confident and consistent.
Do you offer one-off sessions or only packages?
I offer both single sessions for those needing short-term guidance, and discounted multi-session packages for ongoing support.
What if I’m nervous about opening up?
That’s completely normal. I create a compassionate, judgement-free space so you feel safe to share at your own pace. Many clients find they open up more easily after the first session.
Can you help with anxiety and stress management?
Yes. I teach practical tools and calming strategies to reduce overwhelm, improve emotional resilience, and help you feel more in control day-to-day. Clients report anxiety symptoms are improved if not gone by the end of a 6-session package.
Do you work with women going through infertility or fertility treatments?
Absolutely. Having been through infertility myself, I understand the emotional and physical toll it takes. I provide compassionate support, stress reduction tools, and lifestyle guidance to help you feel more balanced during this time. Metabolic- nutrition, stress and lifestyle have been scientifically proven to improve inflammatory conditions such as PCOS, endometriosis and unexplained infertility.
Can you support me if I have a busy lifestyle and limited time?
Yes. My coaching focuses on realistic, achievable strategies that fit into your existing lifestyle, so you can still make progress without feeling overwhelmed.
Weekend and evening sessions are available on request as per availability. If you don’t see an appointment space that works, pleas reach out for more options.
Do you provide nutrition plans or meal ideas?
I provide education, information, helpful tips, tricks and printable resources to help you on your metabolic-nutrition lifestyle journey. Together we make small achievable changes that work in with your current diet, likes and dislikes. I help you to change and adapt meals to suit your goals/ doctor’s recommendations in a way that feels easy and achievable long term. I share recipes, ideas and education to help empower you to make sustainable dietary changes in alignment with hormone health and inflammation reducing goals.
How do you address both physical and emotional well-being?
I take a holistic approach, recognising the deep connection between mind and body. We address nutrition, stress management, sleep, mindset, and self-care together for a complete well-being approach that lasts.
If you are tired of where you are at and you know you are meant for more, its time to engage in some coaching. You only get one body in this life-time, let’s look after your most precious asset. Together.